RETURNS, EXCHANGES AND REFUNDS
A 20% restocking fee is charged for returned goods for refund or if order cancellation is received - whether or not the order has been shipped. Exchanges are accepted without a restocking fee but the customer is responsible for returning the original item at their cost. A Return Materials Authorization Number (R.M.A.) is required when ANY item is returned, for any reason. Custom products may not be returned for refund or exchanged unless prior approval is obtained from SRS Tactical. The assigned R.M.A. number must be visible on the outside of the package or the package could be rejected and returned at your expense.

Goods must be returned within 7 days of receipt if requiring a refund or exchange.

ANY item being returned for refund or exchange must be in unused condition, in the original packing with all associated items and manuals. A further fee may be charged if the item is not returned in this condition.

Returns should be sent to:

SRS Tactical
307 NE 4 th Ave,
Crystal River,
FL 34429.

Please obtain a return authorization number prior to sending goods.  Unauthorized returns may be returned to you, at your expense.